Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Please note that WATT Jewellery is not responsible for Australia Post’s delivery schedule. If there are road, traffic or freight issues, we will help get you your package as soon as possible, however we are not responsible for the delivery once sent. All international customs charges and taxes are payable by the receiver. WATT Jewellery is not responsible for any additional charges incurred for shipping orders internationally. For more information on customs charges for each country please contact your customs authority.
Please be advised these time frames are to be used as a guide only. We cannot guarantee these items will be delivered on time due to unforseen circumstances with the delivery company. If you are after an item by a specific date, please advise so we can arrange express shipping to avoid any disappointment. We are not responsible for any items lost in the mail.